Delivery Methodology Refresh

01.

Client

Mastercard are a global technology company with a payment network connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories.

02.

Challenge

The client was concerned with the robustness, consistency of use and effectiveness of their existing delivery methodology and supporting artefacts when reviewed against global and industry best practices, future clients and competitors.

The existing legacy delivery methodology had evolved piecemeal over recent years and was inconsistent across the organisation following a recent merger.

03.

Solution

AirWalk reviewed and aligned all existing processes supporting artefacts to our delivery management framework, outlining changes made and rationale, whilst developing new artefacts where required

Designed and delivered a new quality assurance process/cycle to ensure continuous improvement

Produced a comprehensive end-of-assignment report, outlining key findings and recommendations

04.

Outcome

  • All artefacts aligned with global best practices i.e. Prince2 (completed within 48 working days)
  • Findings and recommendations were agreed, planned and transferred to existing team to implement
  • Handover to client included an updated, centralised repository detailing product number, version number, description, owner, location of document and date of next review etc.
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