Acting as the design authority, Airwalk designed, built and operated a completely cloud-native digital service capable of supporting 1000+ users. The solution leveraged Microsoft 365 and Azure services at the core and needed a high degree of data security.
By adopting a high degree of end to end automation a cost effective but highly secure service was created which would support the programme.
Service Management using ServiceNow and level 1,2 and 3 support
End to End observability platform using Elastic to aggregate and normalize events from multiple sources for alerting and logging
All elements of the platform were delivered as infrastructure as code and leveraging Azure Devops