Driven by a need to upgrade an ageing desktop estate, in January 2011 the client scoped their desktop refresh programme to deliver a significant end user computing transformation in conjunction with upgrading the client operating system software.

  • 01

    A landscape of over 2000 applications.

  • 02

    Significantly diverse and unique requirements.

  • 03

    Over 3500 in-scope devices.

The client engaged AirWalk to assist with the acceleration of the programme by leading the re-scoping, re-planning and subsequent delivery.

The project.

  • 01

    Re-scoped the programme in line with re-defined objectives, produced business case and gained approval to proceed from the organisation’s most senior governance forum.

  • 02

    Defined the requisite delivery capability, assessed the incumbent delivery team, augmented and adjusted it to ensure maximum chance of success.

  • 03

    Re-engaged with the client’s key business contacts and reset scope / delivery expectations and established the key programme governance forums.

  • 04

    Designed and developed programme processes, toolsets and artefacts to ensure robust and repeatable operations – providing single source of programme data, MI and reporting.

Completed remediation, testing and release of circa 1500 applications, in addition to discovery and remediation of all End User Computing developed applications.

The results.

  • 01

    Programme completed in 11 months achieving all objectives on time and under budget.

  • 02

    Application estate rationalised by 30%, remediated and packaged for Windows 7.

  • 03

    Refresh and standardisation of all client hardware and workstation peripherals delivering significant energy savings across the organisation.

  • 04

    Implementation of enhanced security suite including privileged user access controls.

  • 05

    Defined and implemented standardised workstation specification enabling the organisation to further exploit office space optimisation opportunities.

  • 06

    Delivered enhanced asset management processes in conjunction with a base lined asset register.

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