The Digital Banking business was being formed and transformed from the entities and capabilities that proceeded it.  The transformation exploited new technologies, such as public cloud and ways of working, such as DevOps.

  • 01

    Fast-moving and complex change portfolio.

  • 02

    Environment without established procedures.

  • 03

    No common understanding of new operating structures.

The scale and complexity, particularly in matching the emerging new departments’ processes and capabilities to the legacy functions, was beyond the capabilities of the incumbents.

The project.

  • 01

    Developed a PMO service based on a specialist PMO team of experienced specialists in establishing, running and transforming portfolio offices, particularly with large banking institutions.

  • 02

    Established visibility of the existing programme of change and future project pipeline and establish a project initiation and mobilisation process to capture, filter and commission new projects as required.

  • 03

    Initiated a resource control process to manage the flow of permanent and contingent resources into and out of the business and allocation across the portfolio.

  • 04

    Established a governance regime that exploited accurate and relevant Management Information (financial, resource and programme status/progress) to allow informed and timely decisions on portfolio management and resource allocation.

AirWalk provide a Portfolio Office Service to shape, drive and control change.

The results.

  • 01

    Visibility of Portfolio and associates costs and resources achieved.

  • 02

    Project initiation and control process established.

  • 03

    Proactive management of budgets and resources to support change activity.

  • 04

    Useful and reliable routine MI produced, including financial forecasting.



  • 05

    Regular, informed & robust governance applied to manage activity and respond to circumstances.

  • 06

    Full online process and portfolio documentation and status information made available.

Other case studies.

all projects.

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Europe’s largest global bank, operating in 70+ countries with a complex technology and cost base.

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